The dentists at Kanaka Creek Family Dental in Maple Ridge are always happy to welcome new patients! Learn what to expect during your first visit with us, and how to prepare for your appointment.
Your First Appointment
At the start of your first visit to Kanaka Creek Family Dental, you will begin by filling out our new patients forms and a medical history.
Please arrive approximately 10 minutes early for your appointment to fill them out.
Initial Examination
During your appointment, we will conduct a complete dental exam, and take x-rays, to establish a baseline for your oral health, and plan any future dental treatment. We will also perform a dental cleaning.
Finally, we will discuss your dental health goals with you, answer any questions you may have, and establish a dental healthcare plan customized to your needs.
Insurance and the Canadian Dental Care Plan
We direct bill most insurance providers, and we accept patients covered by the Canadian Dental Care Plan (CDCP) and bill Sun Life directly — so you don't pay the covered portion up front. Bring your Sun Life card to your first visit and we'll confirm your coverage before any treatment begins.
Not sure what the plan covers? Read our guide to CDCP coverage in Maple Ridge.
Still comparing offices? Read our guide to choosing a dentist in Maple Ridge — what to compare and the questions worth asking before you commit anywhere.
Kanaka Creek Family Dental FAQs
Get to know all about our Maple Ridge dental clinic and how we can help make each visit as easy and straightforward as possible.
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How do I book an appointment?
You can book your next appointment at our office, online, or you can call us any time during business hours.
If you are experiencing a dental emergency, please call us immediately and we'll make room in our schedule to see you right away.
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How do I cancel or reschedule an appointment?
We accept cancellations over the phone, in person or via email, and we can reschedule appointments over the phone or in person.
If you need to cancel or reschedule an appointment, please call us as soon as you can to let us know.
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Do you offer appointment reminders?
In the days leading up to your appointment, you will receive automated appointment reminders by either phone or email, for your convenience. If you need to cancel or reschedule an appointment, please call us as soon as you can to let us know.
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Are services offered in languages other than English?
Yes! At Kanaka Creek Family Dental, we provide services in the following languages:
- English
- French
- Punjabi
- Hindi
- Persian
- Filipino
- Urdu
- Lao
If you have a language preference, please let us know when you book your appointment.
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Do you offer direct insurance billing?
Kanaka Creek Family Dental accepts most insurance plans. Bring your insurance information with you to your first appointment, and our admin team will be happy to submit your claim to your insurance company directly.
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Do you offer payment plans?
We understand that dental treatment can be expensive, and so we offer flexible payment plans to help our patients get the care they need on an affordable budget.